Norse Subscriptions help

Show subscriptions in customer accounts

Add a Subscriptions page and blocks to Shopify's customer accounts, so customers manage subscriptions beside their orders.

Updated 14 November 2026

This article helps you add a Subscriptions page and blocks to your store's customer accounts, so customers manage their subscriptions where they see their orders. You set it up from Customer experience > Customer portal, on the row Page in customer accounts.

The page follows the same rules you set for the customer portal, and customers need no extra sign-in.

Before you start

• Your store uses Shopify's new customer accounts. Stores on classic customer accounts can't show the page, and keep the portal.
• Choose what customers can do under Customer experience > Customer portal. The page uses the same rules.

Add the page and blocks

1. Open Customer experience > Customer portal.
2. Under Where customers manage it, press Details on Page in customer accounts.
3. Press Open the customer account editor. Shopify opens its editor.
4. Under Apps, add Subscriptions and choose Add to menu.
5. On Orders, add Your subscriptions. Add it on Profile too, if you like.
6. On the order page, add Manage subscription link.
7. Save in Shopify's editor. Nothing is added for your customers until you save there.

Send customers to the page

1. Back in the app, open Details on Page in customer accounts again.
2. Turn on “Manage” opens the Subscriptions page and press Done.
3. Press Save changes.

Every block and the order menu then link to the Subscriptions page instead of to the portal.

What the customer sees

On the Subscriptions page, a customer with one subscription goes straight to it. A customer with more sees a short list first, with ended ones under “Ended”.

A subscription shows the next delivery with skip, move and send now, the later dates, the products, how often, the delivery address and the card, with pause and cancel at the end. A change opens in a window that says what will happen before anything is saved.

The “Your subscriptions” block shows at most two subscriptions, each with the product's picture, the status, how often, the next delivery and “Manage”. “See all” sits by the heading when there are more.

On an order a subscription made, “Manage subscription” in the order's menu shows the subscription and lets the customer skip the next delivery. The block on the order page says “Your subscription”, with a “Manage your subscription” button.

Good to know

• Shopify doesn't tell apps where blocks are placed. The row says Added once a customer has opened the page or a block. Details then lists Where customers have seen it in the last 30 days, and shows the steps until then.
• The blocks take your fonts, colors and corners from Shopify's checkout and accounts editor.
• The fixed words in the blocks come with the app and can't be changed. The words on the page follow Translations.
• A customer changes the card through Shopify's secure email, at most once an hour, and only when Allow payment-update emails is on under Payments and codes.
• Entering a discount code and trying a failed payment again are in the portal, one press away with no new sign-in.
• If your customers use another customer page in your store, Details says so, and “Manage” goes there instead.