Last updated 14 November 2026.

Terms of service

These terms are between Norse Suite ("we") and the business that installs Norse Subscriptions in its Shopify store ("you"). By installing or using the app, you accept them.

1. What the app does

Norse Subscriptions lets you sell products on subscription in your Shopify store. It publishes your plans to Shopify, shows them on your product pages, gives your customers a page to manage their subscriptions, charges deliveries through Shopify when you turn charging on, and sends emails about the subscription when you turn them on. Shopify processes the payments. We are not a party to your sales, and your terms with your customers are your own.

2. Your responsibilities

• You decide how your subscriptions work: plans, prices, discounts, what customers can change, and when charging is on. Check the settings before you turn charging on.
• You are responsible for your terms with your customers, and for following the consumer, tax and marketing rules that apply to your store, including any notice before a price change and how a customer may cancel.
• You decide which services you connect, such as Klaviyo, Omnisend, Gorgias, webhooks or the partner API, and you are responsible for the data you send to them and for having the right to send it.
• You follow Shopify's terms, and you don't use the app for anything unlawful.

3. Plans, trial and billing

The plans and their prices are on our pricing page. All billing goes through Shopify, in US dollars, on your Shopify bill. Each paid plan has a free trial of 14 days. The plan follows how many active subscriptions you have. If you go over your plan's limit, the app tells you, and after 10 days new customers can't choose a subscription until you change plan or are back under the limit. Subscriptions you already have keep running.

We may change our prices. A change never applies to a plan you are on without notice through Shopify, as Shopify's billing rules require. Refunds follow Shopify's billing rules for apps.

4. Cancelling

You can stop using the app at any time by uninstalling it. Shopify then ends the app's billing. When you uninstall, the subscriptions in Shopify stop being charged by the app, and we delete your store's data after Shopify's erasure request, as described in the privacy notice. If you plan to move to another app, export what you need before you uninstall.

We may suspend or end your use of the app if you seriously break these terms, and we will tell you first where we can.

5. Data

The app processes personal data about your customers on your behalf, and only to provide the app. What we process, who receives it and how long we keep it is in our privacy notice.

6. The service

We work to keep the app running and correct, and we fix faults we find. The app depends on Shopify and on our hosting, database and email providers, so we can't promise it will always be available or free of errors. We may change or improve the app. If we remove something important you use, we will tell you in advance where we can.

7. Liability

To the extent the law allows, our total liability to you for any claim about the app is limited to the fees you paid us for the app in the 12 months before the claim arose. We are not liable for indirect loss, such as lost profit, lost sales or lost data, or for loss caused by Shopify, by your payment provider or by services you connect. Nothing in these terms limits liability that can't be limited by law, such as for gross negligence or intent.

8. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to you, we will tell you before it takes effect. If you keep using the app after that, the new terms apply.

9. Law and courts

These terms are governed by Norwegian law. Disputes go to the Norwegian courts.

10. Contact

Norse Suite. support@norsesuite.com.